General FAQs

Group with Echo or other Alexa built-in devices
This article will show you how to group with Echo or other Alexa built-in Products to play music simultaneously, such as Sonos, Yamaha SoundBar, Audio Pro a...
Wed, Nov 30, 2022 at 12:10 AM
What are the differences with the Arylic same name product?
It's essentially the same product with a different accessory package. Our listing provides a power adapter and their listing does not. Arylic is a dist...
Tue, Apr 26, 2022 at 2:22 PM
My device seems defective? What can I do?
Check if it's really defective Please help check with the following steps: Unplug the WiiM Mini and plug it again, wait for 30 seconds till it fu...
Thu, Oct 27, 2022 at 3:03 PM
Can I ask Alexa to play a specific song or album from my NAS server onto this device
No, unfortunately Alexa doesn't support the voice command for your local music library.
Tue, Sep 20, 2022 at 2:33 PM
Is there a way to specify online radio streams to this device without having to go through an other service like TuneIn etc?
No. We'll add the user provided URL in the app and link toyour own online radio streams.
Wed, Jan 4, 2023 at 3:13 PM
Can I output audio with an external dac through the usb-c port?
No, USB-C port is only designed as the power input. You can connect it with the external dac via the TOSLINK port.
Wed, Mar 2, 2022 at 11:58 AM
Does this support crossfade between tracks in a playlist?
Yes, it supports crossfade between tracks by default.
Wed, Mar 9, 2022 at 3:27 PM
The optical cable is loose on the connector. What can I do?
Sorry for the inconvenience caused. The connector may be defective, please contact your seller to exchange the product.
Wed, Mar 9, 2022 at 3:30 PM
If I connect a turntable to aux in and powered speakers to aux out, will the signal get converted from a to d and then back from d to a?
Yes, the aux-in signal is converted from analog to digital then plays out either via the digital SPDIF or analog aux out.
Wed, Mar 9, 2022 at 3:36 PM
Is gapless via DLNA supported?
Gapless via DLNA will be supported and released in May 2022. Please stay tuned or follow our release notes.
Wed, Apr 6, 2022 at 3:06 PM