How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
WiiM Mini Getting Started
WiiM Mini User Manual
WiiM Mini Release Notes
What is the maximum bit and sample rate from the optical SPDIF output?
How to set up your WiiM device
How to add WiiM Mini into Apple Home App as an accessory?
View all 36
WiiM Mini Troubleshooting
I have setup WiiM Mini but the WiiM App can't find my WiiM Mini.
How do I stop music with Alexa?
Use manual sync to resolve the latency sync issue
Regular AirPlay 2 dropout or disconnection
Can I use Siri with the WiiM Mini to control the volume of the aux out?
View all 14
WiiM Pro Getting Started
WiiM Pro User Manual
WiiM Pro Release Notes
How to use Line-In or SPDIF-In audio?
Here's the list of features of WiiM Pro
When will WiiM Pro be released?
View all 14
WiiM Pro Troubleshooting
WiiM Home App
WiiM Home App Getting Started
How do I access the EQ setting?
Release Notes for Android WiiM Home app
Release Notes for iOS WiiM Home app
Which EQ setting should I use?
WiiM App on Amazon Fire Tablets
View all 6
Everything About Streaming
AirPlay 2 Getting Started
Is AirPlay 2 supported?
Does AirPlay 2 stream lossless 24/192?
Does the Airplay 2 on here work like the Apple TV which can function without wifi using peer-to-peer network? Want to stream Airplay without WiFi.
Spotify on WiiM
How can I see Spotify Connect's sample rate and bit depth?
What type of TIDAL Master supported on WiiM Mini?
TIDAL hi-res (master) supported?
Tidal Connect - will this pass through hifi quality or even master quality to an external dac to unfold? Does this support an external dac through tos?
Can I use Tidal Connect to control the volume? Or do I have to use the remote?
Hi-Res Audio Streaming
What is the maximum bit and sample rate from the optical spdif/coaxial output?
Is the bit perfect 192kHz, 24-bit music supported?
Will this work with Roon?
Does WiiM Mini support 24bits/192kHz Hi-Res resolution via Qobuz?
Trying to connect to Qobuz inside the Wiim Home app. I entered the username and password (correctly, double checked) and get a login failed message?
Why was there no power adapter was included in my purchase?
How do I get 192/24 audio from Qobuz?
Amazon Music (HD, UHD)
Is Amazon Music Ultra HD supported?
When I'm in the Amazon Music app it doesn't list the WiiM Mini as a device to link to
Can you cast to the device directly from the Amazon Music App?
Does WiiM Home app support Amazon HD? Everything I played shows 44.1 kHz.
Does it play Amazon Music HD in bit perfect resolution?
View all 15
Is Apple Music supported?
Is Apple Hi-Res playback supported?
Will there be any updates to support youtube music natively (not bluetooth or airplay)?
Is it compatible with YouTube Music?
Will this play music from SoundCloud?
Does it work with SiriusXM?
How to cast QQ Music to WiiM Mini with QPlay?
Stream to TV
How do I hook up WiiM Mini to my TV?
General WiiM FAQs
Group with Echo or other Alexa built-in devices
What are the differences with the Arylic same name product?
My device seems defective? What can I do?
Can I ask Alexa to play a specific song or album from my NAS server onto this device
Is there a way to specify online radio streams to this device without having to go through an other service like TuneIn etc?
View all 36
Common Troubleshooting Issues
WiiM device isn't working or connecting to other devices
I got humming (buzzing) sound on my speaker when I'm using Aux-out interface on WiiM Mini. Why? How can I fix it?
WiiM Mini goes offline after being idle
Can you rename the device in case you have more than one?
View all 9
Trouble finding WiiM Mini in App
I can't connect Mini through the WiiM Home app and I have a dual band router
For some reason my WiiM keeps disappearing in my airplay devices and I have to unplug and replug it for it to appear again how do I fix this ?
Advanced Troubleshooting to find device
BT Smart Hub - Discovery and Connection Issues
Eero - Discovery and Connection Issues
Turn off Airtime fairness on Asus RT and AX series
Give different names to 2.4 Ghz and 5GHz bands for Netgear Nighthawk mesh network
How do I manually assign a static IP address to my NETGEAR Nighthawk MR60 router?
View all 8
Troubleshooting Specific Audio Setups
I have the echo input-14X for bose system, will this device work the same?
How can I cast Apple Music using Airplay 2 from my phone through my WiiM mini then on to my Alexa devices?
Does WiiM Mini work with VPN?
Sound-wise is this equal or better than a iPhone connected to a Dragonfly Red or a Songbird?
Can I use this to connect Sonos one SL to my stereo Yamaha receiver for multiroom play?
View all 17
WiiM Mini Known Issues
Banner for WiiM Website
WiiM Pro Known Issues
Can it stream content from Audible?
How do you use Siri to play music?
Does WiiM Mini support Google Assistant/Google Home?
WiiM Pro Roadmap
WiiM Mini Roadmap